Frequently Asked Questions (FAQs)

Orders & Shipping

Q: How do I place an order?

A: To place an order, browse our products, select the items you want, choose the appropriate size and color, and add them to your cart. Once you're ready, go to your cart and follow the checkout process to complete your purchase.

Q: What payment methods do you accept?

A: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.

Q: Can I change or cancel my order?

A: If you need to change or cancel your order, please contact our customer service team as soon as possible. We can only make changes or cancel orders before they are processed for shipping.

Q: How long will it take to receive my order?

A: Shipping times vary based on your location and the shipping method selected. Typically, orders are processed within 1-3 business days and shipping takes 5-10 business days. Please refer to our Shipping Policy for more details.

Q: Do you offer international shipping?

A: Yes, we ship to many countries worldwide. International shipping rates and delivery times will be calculated at checkout.

Returns & Exchanges

Q: What is your return policy?

A: We accept returns within 14 days of purchase and 7 days after delivery. Items must be in their original condition, unworn, and with tags attached. Please visit our Return Policy page for more details on how to initiate a return.

Q: How do I return an item?

A: To return an item, please contact our customer service team to receive a Return Merchandise Authorization (RMA) number. Once you have the RMA, ship the item back to us following the instructions provided.

Q: Can I exchange an item?

A: Yes, we offer exchanges for different sizes or colors. Contact our customer service team to initiate an exchange. If the desired item is unavailable, we will process a refund instead.

Q: When will I receive my refund?

A: Refunds are processed within 7-10 business days after we receive the returned item. The credit will be applied to your original payment method. Please allow additional time for your bank to process the refund.

Products & Sizing

Q: How do I know what size to order?

A: Please refer to our Size Guide available on each product page. The guide provides detailed measurements to help you choose the right size. If you need further assistance, feel free to contact our customer service team.

Q: Are your products ethically made?

A: Yes, we are committed to ethical manufacturing practices. Our products are made in factories that adhere to fair labor standards and environmentally sustainable practices.

Q: What materials are used in your products?

A: We use high-quality materials such as organic cotton, recycled polyester, and sustainable fabrics. Each product page provides detailed information about the materials used.

Account & Privacy

Q: Do I need an account to place an order?

A: No, you can place an order as a guest. However, creating an account allows you to track orders, save your shipping information, and receive exclusive offers.

Q: How do I create an account?

A: Click on the 'Account' icon at the top right corner of the website and select 'Create Account'. Follow the prompts to set up your account.

Q: Is my personal information safe?

A: Yes, we take your privacy seriously and use industry-standard encryption to protect your data. Please refer to our Privacy Policy for more details.

Contact Us

Q: How can I contact customer service?

A: You can reach our customer service team via email at beautaewear@gmail.com or through our Contact Us page. We are available 24 hours 7 days....

Q: Where can I find more information about promotions and new arrivals?

A: Subscribe to our newsletter and follow us on social media for the latest updates on promotions, new arrivals, and exclusive offers.